If you would like a freight shipping quote, please reach out to Required Customers may choose to mark their shipment as 'Signature Required' to ensure successful delivery. Heavy, oversized, or high-quantity orders will be shipped freight/LTL. Expedited shipping rates requested after 2 pm EST will be processed the next business day. Lostine is not responsible for service transit times. Please allow 10 days for your order to arrive. If your item is made to order, please refer to the item’s product page for current lead times. We make every effort to ship fulfillable orders within 7-10 business days. If you would like to arrange for shipping outside the US, please contact us at All requests for international shipping are subject to approval. Shipping Shipping rates are for the continental US only.
Custom furniture orders may be subject to a restocking fee or in some cases may not be refundable. All vintage items are represented as clearly as possible. Please email us if you are interested in purchasing a vintage item and have questions about the item. No refunds, exchanges or credits will be issued for these items. Perishable goods such as food, flowers, newspapers or magazines may not be returned. Furniture, ladders, barn brooms and broom holders, fine art, vintage and one of a kind items may not be returned. Items marked as ‘Final Sale’ are not eligible for returns or exchanges. Returns that are damaged, altered, or showing any signs of wear may not be accepted and sent back to the customer. All items must be in new, unused condition with any tags still attached and packing intact. Shipping costs are non-refundable, and return shipping costs are the responsibility of the buyer. Items must be postmarked by the 14th day to be eligible for a refund. If you are not completely satisfied with your purchase, we accept returns on select items within 14 days of receipt. Orders refused at the point of delivery will incur return shipping charges, as well as a restocking fee equivalent to the duties and taxes levied upon the original shipment. These fees are the responsibility of the recipient to pay upon delivery. International orders are subject to duties and taxes determined by the country to which they are shipped. Lostine requires that all shipments be inspected and approved within 48 hours of receipt of merchandise by the client or the warehouse facility and to alert Lostine of any damages or discrepancies within that time.Īll customers and clients shipping to a warehouse or storage facility must sign our Warehouse + Storage agreement form prior to delivery. Please contact us at details. It is the customer’s responsibility to track their order and be present at time of delivery. Please contact us at a shipping quote on these items.Īny order with a value of $500 or more may require a signature for delivery. Heavyweight, oversized and freight items will be noted on the product pages. Expedited shipping rates requested for in stock items after 2:00 pm EST will be processed the next business day. Please allow up to 10 days for your order to arrive. We make every effort to ship orders within 5-7 business days.
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